Automotive Service Concierge

Landers McLarty Nissan Huntsville; Branson (MO); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Health insurance

Life insurance

Paid time off

Vision insurance

Other ancillary plans

Job summary

Tri Lakes Motors in Branson, MO is seeking an Automotive Customer Service Representative to greet customers, explain service options, and collect payments. You will coordinate with mechanics, provide cost estimates, and manage front desk duties in a fast-paced shop environment.

The ideal candidate has excellent communication, a patient attitude, and enjoys working with people. Benefits include 401(k), insurance, PTO, and more.

Qualifications

• Customer service experience preferred or required.
• Ability to clearly explain services and estimates to customers.
• Strong communication and interpersonal skills.
• Comfort with handling payments and POS systems.

Responsibilities

• Greet customers upon arrival and assess service needs.
• Explain service options, timeframes, and costs to customers.
• Coordinate with mechanics/technicians on vehicle service options.
• Ring up payments and manage front desk transactions.
• Schedule service appointments and communicate vehicle status to customers.
• Follow up with customers after service to ensure satisfaction.

Skills

Customer service

Communication

Cash handling

Problem solving

Education

High school diploma or equivalent

Job description

Tri Lakes Motors in Branson, MO is seeking an Automotive Customer Service Representative to greet customers, explain service options, and collect payments. You will coordinate with mechanics, provide cost estimates, and manage front desk duties in a fast-paced shop environment.

The ideal candidate has excellent communication, a patient attitude, and enjoys working with people. Benefits include 401(k), insurance, PTO, and more.