Automotive Service Concierge & Advisor

Premier Automotive Group; Harvey (LA); On-site; USD 30,000 - 40,000; Full time

Job summary

Premier Automotive Group in Harvey, LA, is looking for a dedicated customer service representative to provide support for all owner inquiries while ensuring a high level of customer satisfaction.

The ideal candidate will have excellent communication skills, basic computer proficiency, and a valid driver's license. Duties include managing technician schedules, answering customer inquiries about services and repairs, and maintaining a positive work environment.

This is a full-time position with responsibilities that are key to the daily operations of the automotive service team.

Qualifications

• Excellent customer service and communication skills.
• Basic computer skills required.
• Professional appearance and positive attitude essential.
• Valid driver's license and good driving record is necessary.

Responsibilities

• Provide concierge support for all owner inquiries.
• Ensure daily inventory of technicians' time is sold.
• Distribute work between technicians efficiently.
• Maintain Customer Satisfaction scores at company standards.

Skills

Customer service skills

Communication skills

Basic computer skills

Education

High school diploma or equivalent

Job description

Premier Automotive Group in Harvey, LA, is looking for a dedicated customer service representative to provide support for all owner inquiries while ensuring a high level of customer satisfaction.

The ideal candidate will have excellent communication skills, basic computer proficiency, and a valid driver's license. Duties include managing technician schedules, answering customer inquiries about services and repairs, and maintaining a positive work environment.

This is a full-time position with responsibilities that are key to the daily operations of the automotive service team.