Automotive Service Appointment Specialist

Ciocca Automotive; Flemington (NJ); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Employee discounts: purchases, repair,

401(k) Retirement Plan (with employer

Employee Referral Bonus Program

Paid Holidays & Paid Time Off

Insurance package: medical, dental,Rx,

Job summary

Ciocca Automotive in Flemington, NJ is seeking an Appointment Coordinator to join our service team. You will handle inbound service appointment calls, make outbound appointment calls, review vehicle history and recalls, and advise customers on recommended services to build lasting relationships.

We offer a values-driven culture, 53 dealerships across PA/NJ, 401(k) with employer match, employee discounts, Paid Holidays & PTO, and comprehensive insurance options, supporting your growth and

Qualifications

• Previous experience in a customer service-related fields welcomed, but not required
• An excellent teammate with a collaborative attitude and eagerness to improve
• Listen carefully to customer needs and concerns
• Ability to build rapport with clients
• Extraverted and friendly attitude
• Prompt and courteous demeanor

Responsibilities

• Manage inbound service appointment phone calls
• Make outbound appointment calls with dealer provided prospecting list
• Check vehicle service history and look for open recalls
• Advise customers of recommended services
• Establish relationships with customers

Job description

Ciocca Automotive in Flemington, NJ is seeking an Appointment Coordinator to join our service team. You will handle inbound service appointment calls, make outbound appointment calls, review vehicle history and recalls, and advise customers on recommended services to build lasting relationships.

We offer a values-driven culture, 53 dealerships across PA/NJ, 401(k) with employer match, employee discounts, Paid Holidays & PTO, and comprehensive insurance options, supporting your growth and