Automotive Service Advisor & Writer — Customer Care & CSI Expert

DARCARS Automotive Group; College Park (MD); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Competitive pay

Opportunities for bonuses

PTO and Paid Holidays

Employee discounts on vehicle purchases

Community service initiatives

Job summary

A leading automotive group in College Park is seeking an Automotive Service Advisor to provide excellent customer service while selling automotive warranty products and repair services. You will greet customers, advise on vehicle maintenance, and ensure customer satisfaction. Ideal candidates will have automotive Service Advisor experience and great communication skills. This position offers competitive pay, PTO, and employee discounts.

Qualifications

• Must have previous automotive Service Advisor experience.
• Must be a minimum of eighteen years of age.
• Must have a valid driver's license.

Responsibilities

• Greet customers and obtain vehicle information.
• Advise customers on maintenance according to specifications.
• Generate estimates for repair orders.
• Communicate completion times with customers.
• Manage service appointments and follow up.

Skills

Customer service

Phone skills

Computer skills

Job description

A leading automotive group in College Park is seeking an Automotive Service Advisor to provide excellent customer service while selling automotive warranty products and repair services. You will greet customers, advise on vehicle maintenance, and ensure customer satisfaction. Ideal candidates will have automotive Service Advisor experience and great communication skills. This position offers competitive pay, PTO, and employee discounts.