Automotive Service Advisor & Writer

Fleetme; Independence (OH); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Health insurance options

Dental coverage

Vision coverage

401K with Employer Match

Tuition Reimbursement

Paid Time Off

Job summary

A leading auto service provider in Ohio is seeking a skilled Service Advisor/Writer to join their team. The individual will coordinate maintenance and repair appointments, interact with customers, and ensure superior service. Ideal candidates should have 3+ years of Automotive Service Advisor experience and demonstrate excellent communication and customer service skills. This full-time position offers competitive hourly compensation and a comprehensive benefits package including health, dental, vision insurance, and a career growth pathway.

Qualifications

• Minimum of 3 years of Automotive Service Advisor experience required.
• Must possess an upbeat, professional attitude.
• Ability to pass a background check.

Responsibilities

• Coordinate new and existing maintenance and repair appointments.
• Produce estimates and repair orders for customers.
• Communicate with Supervisors, Technicians and Parts Associates.
• Resolve customer complaints and recommend improvements.

Skills

Automotive Service Advisor experience

Customer Service/Sales skills

Excellent written and communication skills

Advanced computer skills

Education

High School Diploma or Equivalent

Job description

A leading auto service provider in Ohio is seeking a skilled Service Advisor/Writer to join their team. The individual will coordinate maintenance and repair appointments, interact with customers, and ensure superior service. Ideal candidates should have 3+ years of Automotive Service Advisor experience and demonstrate excellent communication and customer service skills. This full-time position offers competitive hourly compensation and a comprehensive benefits package including health, dental, vision insurance, and a career growth pathway.