Automotive Service Advisor/Writer: Customer Focus

Darcars; Lanham (MD); Vor Ort; USD 45.000 - 60.000; Vollzeit

Benefits dieser Stelle

Competitive pay and bonus opportunities

Comprehensive benefits plan including 401k

PTO and paid holidays

Employee discounts on vehicle purchases and services

Community service initiatives

Zusammenfassung

A reputable automotive service provider in Lanham, MD, is looking for an experienced Automotive Service Advisor / Writer. This position involves consulting with customers about automotive warranty products and repair services while ensuring high levels of customer satisfaction. Responsibilities include generating repair estimates, maintaining service appointments, and advising customers on vehicle maintenance. Candidates should possess strong customer service skills and preferably have prior experience as a service advisor.

Qualifikationen

• Minimum of eighteen years of age.
• Valid driver's license required.
• Previous automotive Service Advisor experience highly preferred.

Aufgaben

• Greet customers and obtain vehicle information.
• Advise on vehicle maintenance according to specifications.
• Generate accurate estimates of repair orders.
• Communicate completion times of repairs.

Kenntnisse

Customer service skills

Phone skills

Computer skills

Rapport building

Jobbeschreibung

A reputable automotive service provider in Lanham, MD, is looking for an experienced Automotive Service Advisor / Writer. This position involves consulting with customers about automotive warranty products and repair services while ensuring high levels of customer satisfaction. Responsibilities include generating repair estimates, maintaining service appointments, and advising customers on vehicle maintenance. Candidates should possess strong customer service skills and preferably have prior experience as a service advisor.