Automotive Service Advisor | Customer Experience Pro

Billvolzswestchesterchryslerdodgejeep; Town of Cortlandt (NY); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Long-term Growth Opportunities

Paid Sick/Vacation Time

Medical, Dental, and Vision Insurance

401k match

Employee Appreciation Events

Competitive pay

Job summary

A local automotive service company in New York is seeking a Service Writer to assist customers with their automotive needs. Responsibilities include advising on repair options, maintaining communication with customers during service visits, and documenting services. The ideal candidate has previous automotive experience, strong communication skills, and the ability to multitask. This role offers long-term growth opportunities and competitive pay, with hours from Monday-Friday 730am-5pm, and some Saturdays.

Qualifications

• Previous experience as a Service Writer preferred or automotive experience.
• Valid driver's license and clean driving record.
• Willing to submit to pre-employment drug screen.

Responsibilities

• Assist customers in ascertaining their automotive needs and advising them of repair options.
• Consult with customers on applicable service specials.
• Document services declined and advise customers of current and future vehicle needs.

Skills

Strong communication and customer service skills

Ability to multitask and prioritize

Detail-oriented

Proficient computer skills

Job description

A local automotive service company in New York is seeking a Service Writer to assist customers with their automotive needs. Responsibilities include advising on repair options, maintaining communication with customers during service visits, and documenting services. The ideal candidate has previous automotive experience, strong communication skills, and the ability to multitask. This role offers long-term growth opportunities and competitive pay, with hours from Monday-Friday 730am-5pm, and some Saturdays.