Automotive Service Advisor / Writer

Wood City Motors; Cloquet (MN); Sur place; USD 50 000 - 90 000; Plein temps

Avantages offerts par ce poste

Paid Time Off

Medical Insurance

Vision Insurance

Dental Insurance

401K Plan

Employee Discounts

Paid Training

Résumé du poste

Wood City Motors in Minnesota is seeking a friendly Service Advisor to join our busy team. You will help customers get back on the road by recommending repairs and preventative maintenance, and by presenting clear service options.

The position is full-time, in-person, with a competitive pay range and benefits. You will learn the product, become a knowledge expert, and build rapport with clients while delivering outstanding customer service.

Qualifications

• Desire to succeed.
• You must enjoy talking and working with people.
• Previous customer service/sales experience.
• Familiarity with computer software/typing.
• Ability to build rapport with clients.
• Detail-oriented.

Responsabilités

• Smile, and have a positive attitude.
• Learn the product to become a product knowledge expert.
• Present solutions and options to customer for vehicle repair.
• Recommend preventative maintenance.
• Set follow-up appointments to keep customers aware of latest developments.
• Use computer software to keep organized and provide excellent customer service.

Connaissances

People skills

Customer service

Sales experience

Detail-oriented

Rapport building

Outils

CRM software

Description du poste

Job description

We are seeking a Service Advisor to join our growing team! You will be joining one of the most exciting, fast paced, and rewarding careers in the automotive industry. Our service advisors help customers get back on the road and stay on the road by recommending repairs and preventative maintenance. Wood City Motors represents two of the worlds largest automotive brands, Ford & CDJR.

Responsibilities:

• Smile, and have a positive attitude


• Learn the product to become a product knowledge expert


• Present solutions and options to customer for vehicle repair


• Recommend preventative maintenance


• Set follow-up appointments to keep customers aware of latest developments


• Use computer software to keep organized and provide excellent customer service

Qualifications:

• Desire to succeed


• You must enjoy talking and working with people


• Previous customer service/sales experience


• Familiarity with computer software/typing


• Ability to build rapport with clients


• Detail-oriented

Job Type: Full-time

Pay: $50,000.00 - $90,000.00 per year

Benefits:

• Paid Time Off


• Medial Insurance, Health, Vision, Dental, including advanced benefits of Free virtual visits and over 550 Free prescriptions!


• 401K


• Employee Discounts on vehicles, parts and service


• Paid training and career development

Shift:

• Day shift

Work Days:

• Monday to Friday

Work Location: In person