Automotive Service Advisor - Weekend Availability

Automotive Specialists; Oshkosh (WI); On-site; USD 32,000 - 52,000; Full time

Job summary

Automotive Specialists is seeking a Service Writer to act as the face and voice of the shop, interfacing with customers to understand needs and ensure top-quality service. The ideal candidate blends automotive knowledge with a friendly, ethical approach to foster loyalty and trust, contributing to overall shop success.

This role requires strong communication, the ability to schedule, diagnose, and provide accurate estimates, and the willingness to work weekends and some holidays in a fast-paced

Qualifications

• Solid understanding of automotive services.
• Friendly and engaging personality.
• Strong commitment to maintaining the highest ethical standards.

Responsibilities

• Schedule appointments with customers.
• Ensure effective communication between service technicians and customers.
• Inspect vehicles and accurately diagnose problems.
• Provide estimates to customers based on parts and labor costs and deductibles after verifying warranty coverage.
• Prepare accurate repair orders, detailing problems and approving repairs.
• Update customers with any service recommendations from technicians.
• Maintain and expand knowledge of automotive maintenance and repairs.
• Must be at least 18 years old.
• Possess a high school diploma or GED.
• Hold a valid driver’s license.
• Be dependable, honest, and outgoing.
• Be available to work weekends and some holidays.

Skills

Customer service

Communication

Ethics

Education

High School Diploma / GED

Job description

Automotive Specialists is seeking a Service Writer to act as the face and voice of the shop, interfacing with customers to understand needs and ensure top-quality service. The ideal candidate blends automotive knowledge with a friendly, ethical approach to foster loyalty and trust, contributing to overall shop success.

This role requires strong communication, the ability to schedule, diagnose, and provide accurate estimates, and the willingness to work weekends and some holidays in a fast-paced