Automotive Service Advisor & Lube Tech

Jiffy Lube; Waxahachie (TX); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Medical benefits

Vision benefits

Dental benefits

Prescription coverage

Telemedicine

Life insurance

Employee discounts

Training program

FSA benefits

Job summary

Jiffy Lube - Premium Velocity Auto is hiring a dependable, growth-minded Customer Service Advisor in Waxahachie, TX. This role supports customers through their visit, explains services, and helps guide decisions, with focus on safety and quality.

No automotive experience required; a valid driver's license is preferred. The position offers benefits including medical, vision, dental, life insurance, and employee discounts, plus training and growth opportunities in a fast-paced team environment.

Qualifications

• Excellent customer service and communication skills.
• Strong listening and reasoning abilities.
• Confident in overcoming objections.
• Positive and energetic attitude.
• Ability to multitask effectively.
• Commitment to safety procedures.
• Willingness to train and grow.

Responsibilities

• Greet customers, review service needs, and escort them from their vehicles.
• Explain promotions and available services.
• Provide unbiased recommendations based on manufacturer guidelines and technician findings.
• Communicate updates throughout the service process.
• Perform preventative maintenance (oil changes, fluid top-offs, inspections, and replacements of basic components).
• Ensure quality work, review completed services with customers, and encourage return visits.
• Perform other duties as assigned.

Skills

Customer service

Communication skills

Active listening

Objection handling

Teamwork

Safety awareness

Multi-tasking

Willingness to train

Job description

Jiffy Lube - Premium Velocity Auto is hiring a dependable, growth-minded Customer Service Advisor in Waxahachie, TX. This role supports customers through their visit, explains services, and helps guide decisions, with focus on safety and quality.

No automotive experience required; a valid driver's license is preferred. The position offers benefits including medical, vision, dental, life insurance, and employee discounts, plus training and growth opportunities in a fast-paced team environment.