Automotive Service Advisor — Growth, Training & Perks

Jiffy Lube; Friendswood (TX); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Medical, vision, dental plans

Employee discounts on parts & services

FSA and Dependent Care FSA

Employee assistance programs

Job summary

Jiffy Lube in Friendswood, TX is hiring a Customer Service Advisor to guide customers through their visits, explain services and promotions, and recommend appropriate maintenance based on technician findings. The role emphasizes clear communication, a fast-paced team environment, and the ability to multitask across service duties.

The position requires a valid US driver’s license, comfort with standing for long periods, and willingness to train and grow within a friendly, safety-focused shop

Qualifications

• Excellent customer service and communication skills
• Strong listening and reasoning abilities
• Confident in overcoming objections
• Positive and energetic attitude
• Ability to multitask effectively

Responsibilities

• Greet customers, review service needs, and escort them from their vehicles
• Explain promotions and available services
• Provide unbiased recommendations based on manufacturer guidelines and technician findings
• Communicate updates throughout the service process
• Perform preventative maintenance (oil changes, fluid top-offs, inspections, and replacements of basic components)
• Ensure quality work, review completed services with customers, and encourage return visits
• Perform other duties as assigned

Skills

Customer service

Communication

Sales experience

Teamwork

Job description

Jiffy Lube in Friendswood, TX is hiring a Customer Service Advisor to guide customers through their visits, explain services and promotions, and recommend appropriate maintenance based on technician findings. The role emphasizes clear communication, a fast-paced team environment, and the ability to multitask across service duties.

The position requires a valid US driver’s license, comfort with standing for long periods, and willingness to train and grow within a friendly, safety-focused shop