Automotive Service Advisor — Fast-Paced Growth Role

Jiffy Lube; Forney (TX); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Medical/Vision/Dental

Life Insurance

Training Bonus

Employee Discounts

Optional Insurance

FSAs

Employee Assistance Programs

Job summary

Jiffy Lube in Forney, Texas is seeking a Customer Service Advisor to guide customers through their visit and support decision making. Training for basic automotive maintenance is provided, with emphasis on safety and customer satisfaction.

Ideal candidates have strong communication skills and a willingness to grow in a fast-paced, team-oriented setting. A valid driver’s license is preferred but not required.

Qualifications

• Excellent customer service and communication skills.
• Strong listening and reasoning abilities.
• Confident in overcoming objections.
• Positive and energetic attitude.
• Ability to multitask effectively.
• Commitment to safety procedures.
• Willingness to train and grow.

Responsibilities

• Greet customers, review service needs, and escort them from their vehicles.
• Explain promotions and available services.
• Provide unbiased recommendations based on manufacturer guidelines and technician findings.
• Communicate updates throughout the service process.
• Perform preventative maintenance (oil changes, fluid top-offs, inspections, and replacements of basic components).
• Ensure quality work, review completed services with customers, and encourage return visits.

Skills

Customer service

Communication

Sales

Teamwork

multitasking

Job description

Jiffy Lube in Forney, Texas is seeking a Customer Service Advisor to guide customers through their visit and support decision making. Training for basic automotive maintenance is provided, with emphasis on safety and customer satisfaction.

Ideal candidates have strong communication skills and a willingness to grow in a fast-paced, team-oriented setting. A valid driver’s license is preferred but not required.