Automotive Service Advisor | Growth & Employee Discounts

Jiffy Lube; Plano (TX); On-site; USD 34,000 - 52,000; Full time

Benefits offered by this job

Medical, Vision & Dental

Telemedicine

Employee discounts

Training bonus

Job summary

Jiffy Lube in Plano, TX is seeking a dependable Customer Service Advisor to support customers through their visit, explain promotions, and guide service decisions. No automotive experience required, though a valid driver\'s license is preferred.

You\'ll work in a fast-paced team environment and help drive trust during the service process. The role focuses on customer communication, unbiased recommendations, and basic maintenance tasks while offering training and growth opportunities within a

Qualifications

• Excellent customer service and communication skills
• Ability to multitask in a fast-paced environment
• Valid U.S. driver\'s license and ability to work in the U.S. (no sponsorship)

Responsibilities

• Greet customers, review service needs, and escort them from their vehicles
• Explain promotions and available services
• Provide unbiased recommendations based on manufacturer guidelines and technician findings
• Communicate updates throughout the service process
• Perform preventative maintenance (oil changes, fluid top-offs, inspections, and replacements of basic components)
• Ensure quality work, review completed services with customers, and encourage return visits
• Perform other duties as assigned

Skills

Customer service

Communication

Teamwork

Multitasking

Overcoming objections

Job description

Jiffy Lube in Plano, TX is seeking a dependable Customer Service Advisor to support customers through their visit, explain promotions, and guide service decisions. No automotive experience required, though a valid driver\'s license is preferred.

You\'ll work in a fast-paced team environment and help drive trust during the service process. The role focuses on customer communication, unbiased recommendations, and basic maintenance tasks while offering training and growth opportunities within a