Automotive Service Advisor - High-Volume, Growth & Training

Group 1 Automotive, Inc.; Merriam (KS); On-site; USD 44,640 - 100,440; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Ongoing training and support

Job summary

Group1 Automotive, Inc. is hiring Service Advisors for our Kansas City dealership locations. This role involves acting as the primary liaison between customers and the service team to ensure a smooth experience.

The ideal candidate thrives in a busy environment, has strong communication skills, and can effectively recommend maintenance and repair services. Competitive compensation includes a monthly base pay plus performance-based commission opportunities.

Qualifications

• Valid driver's license and acceptable driving record.
• Prior experience as an Automotive Service Advisor or similar role preferred.
• Strong knowledge of automotive maintenance and repair processes.

Responsibilities

• Schedule and confirm service appointments for customers.
• Create accurate repair orders with cost and time estimates.
• Serve as the primary liaison between customers and technicians.

Skills

Strong communication skills

Automotive maintenance knowledge

Customer service skills

Organizational skills

Proficiency with dealership management systems

Ability to upsell services

Education

High school diploma or equivalent

Automotive training or certifications

Tools

CDK

Reynolds & Reynolds

Job description

Group1 Automotive, Inc. is hiring Service Advisors for our Kansas City dealership locations. This role involves acting as the primary liaison between customers and the service team to ensure a smooth experience.

The ideal candidate thrives in a busy environment, has strong communication skills, and can effectively recommend maintenance and repair services. Competitive compensation includes a monthly base pay plus performance-based commission opportunities.