Automotive Service Advisor - Growth, Bonuses & PTO

TNS Autosports; Kansas City (MO); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Life insurance

Paid time off (PTO)

Employee discounts on vehicles and off

Advancement opportunities

Job summary

TNS Autosports, a family-owned dealership and performance shop in Kansas City, MO, is seeking an experienced Automotive Service Advisor / Service Writer. Join a growing team that values customer satisfaction and career growth within our shop that handles maintenance, upgrades, and aftermarket installations.

Responsibilities include greeting customers, creating repair orders, scheduling, building estimates, coordinating with technicians, and selling services and parts while maintaining strong

Qualifications

• Experience as Service Advisor or similar automotive service position.
• Dealership or independent automotive repair shop experience preferred.
• Strong automotive repair knowledge and preventative maintenance.
• Excellent communication, customer service and sales skills.
• Experience writing repair orders and estimates.
• Familiar with parts, labor operations and repair procedures.

Responsibilities

• Welcome customers and manage drop-off to delivery.
• Create repair orders and document concerns.
• Schedule service and manage daily appointment flow.
• Build estimates and explain maintenance recommendations.
• Coordinate with technicians to prioritize repairs.
• Sell maintenance, repairs, tires, and accessories.
• Process invoices and close repair orders.
• Maintain customer communication throughout repair.

Skills

Customer service

Sales

Communication

Organizational skills

Multitasking

Valid driver's license

Dealership experience

Tools

Shop management software

Job description

TNS Autosports, a family-owned dealership and performance shop in Kansas City, MO, is seeking an experienced Automotive Service Advisor / Service Writer. Join a growing team that values customer satisfaction and career growth within our shop that handles maintenance, upgrades, and aftermarket installations.

Responsibilities include greeting customers, creating repair orders, scheduling, building estimates, coordinating with technicians, and selling services and parts while maintaining strong