Automotive Service Advisor: Growth, Mentorship & Commission

Cable Dahmer Automotive Group; Kansas City (MO); On-site; USD 60,000 - 85,000; Full time

Job summary

Cable Dahmer Automotive Group in Kansas City is seeking a motivated Service Advisor to join our team. This role is ideal for individuals who are customer-focused, organized, and motivated to build a long-term career in automotive service.

Greet customers, discuss vehicle service needs, create and manage service orders and estimates, and coordinate with technicians to ensure timely delivery. Prior dealership experience is a plus, but strong customer service or sales backgrounds are encouraged to

Qualifications

• Previous experience in customer service, sales, or automotive service is preferred but not required.
• Strong communication, organizational, and problem-solving skills.
• Comfortable working in a fast-paced, goal-oriented environment.
• Self-motivated with a focus on customer satisfaction and career growth.
• Valid driver’s license

Responsibilities

• Greet customers and provide a professional, consultative service experience
• Communicate vehicle service needs and recommendations clearly to customers
• Create and manage service orders, estimates, and work authorizations
• Follow up on customer inquiries, service reminders, and appointments
• Coordinate with technicians and parts teams to ensure timely and accurate service delivery
• Build relationships that generate repeat business and customer loyalty
• Work toward and meet performance metrics and customer satisfaction goals

Skills

Customer service

Sales

Communication

Organizational skills

Problem-solving

Driver's license

Job description

Cable Dahmer Automotive Group in Kansas City is seeking a motivated Service Advisor to join our team. This role is ideal for individuals who are customer-focused, organized, and motivated to build a long-term career in automotive service.

Greet customers, discuss vehicle service needs, create and manage service orders and estimates, and coordinate with technicians to ensure timely delivery. Prior dealership experience is a plus, but strong customer service or sales backgrounds are encouraged to