Automotive Service Advisor - Growth, Training & Perks

Blain's Farm & Fleet; Sturtevant (WI); On-site; USD 21,000 - 34,000; Full time

Job summary

Blain's Farm & Fleet in Wisconsin is seeking a Service Advisor to perform automotive services in a timely and efficient manner while providing quality customer service. Associates will be trained to achieve Level I status. Assist customers with their purchases in a customer service and sales focused environment.

Utilize computers to determine product inventory levels and product arrival dates. Utilize computers and VAST system to set up work orders for customers, schedule service work and

Qualifications

• Must be 18 years of age or older.
• Ability to read and speak English.
• Prior auto repair experience is preferred.

Responsibilities

• The Service Advisor will perform automotive services in a timely and efficient manner while providing quality customer service.
• Associates will be trained to achieve Level I status.
• Assist customers with their purchases in a customer service and sales focused environment.
• Utilize computers to determine product inventory levels and product arrival dates.
• Utilize computers and VAST system to set up work orders for customers, schedule service work and communicate to the service department.
• Explain work orders and invoices to customers.
• Perform Retail Cashier Duties by obtaining and processing customer payments.
• Perform oil changes using LOF procedures when required.
• Demonstrate awareness and compliance with Loss Prevention and safety policies and procedures.
• Ability to interpret vehicle inspection results and make appropriate service recommendations to customers.

Tools

VAST system

LOF procedures

Job description

Blain's Farm & Fleet in Wisconsin is seeking a Service Advisor to perform automotive services in a timely and efficient manner while providing quality customer service. Associates will be trained to achieve Level I status. Assist customers with their purchases in a customer service and sales focused environment.

Utilize computers to determine product inventory levels and product arrival dates. Utilize computers and VAST system to set up work orders for customers, schedule service work and