Automotive Service Advisor: Growth, Training & Perks

Blain's Farm & Fleet; Racine (WI); On-site; USD 17,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) match

Employee discount

Job summary

Blain's Farm & Fleet is seeking a Service Advisor to perform automotive services and deliver excellent customer service. You will assist customers, schedule service work, and utilize the VAST system for work orders and invoicing.

Growth opportunities and training are available within a family-run retail environment. The position includes weekend premium pay and a base pay up to $20.00 per hour, with compensation influenced by experience and location.

Qualifications

• Must have great communication skills.
• Ability to pass pre-employment drug screening and background checks.
• Ability to read and speak English.
• Ability to effectively communicate with customers and coworkers.
• Must be 18 years of age or older.
• Prior auto repair experience is preferred.
• Prior retail experience preferred

Responsibilities

• The Service Advisor will perform automotive services in a timely and efficient manner while providing quality customer service.
• Assist customers with their purchases in a customer service and sales focused environment.
• Utilize computers to determine product inventory levels and product arrival dates.
• Utilize computers and VAST system to set up work orders for customers, schedule service work and communicate to the service department.
• Explain work orders and invoices to customers.
• Perform Retail Cashier Duties by obtaining and processing customer payments.
• Install batteries, balance wheels, repair and install tires when required.
• Perform oil changes using LOF procedures when required.
• Demonstrate awareness and compliance with Loss Prevention and safety policies and procedures.
• Ability to interpret vehicle inspection results and make appropriate service recommendations to customers.

Skills

Communication skills

English proficiency

Customer service

Job description

Blain's Farm & Fleet is seeking a Service Advisor to perform automotive services and deliver excellent customer service. You will assist customers, schedule service work, and utilize the VAST system for work orders and invoicing.

Growth opportunities and training are available within a family-run retail environment. The position includes weekend premium pay and a base pay up to $20.00 per hour, with compensation influenced by experience and location.