Automotive Service Advisor — Growth, Training & Benefits

Farmandfleet; Portage (MI); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical benefits

Dental insurance

Vision care

Short & Long Term Disability

Life Insurance

Identity Theft Protection

Pet Insurance

401(K) with company match

ASE testing and certifications

Associate discount on brand names

Job summary

Blain's Farm & Fleet is seeking a Service Advisor to perform automotive services efficiently while delivering quality customer service. The role includes training to reach Level I status and assisting customers with purchases in a sales-focused environment.

You will use computer systems to manage inventory, set up work orders, and communicate with the service department. Prior auto repair or retail experience is preferred and a high level of English proficiency is required.

Qualifications

• Excellent communication and customer service skills.
• Ability to pass pre-employment drug screening and background checks.
• Must be 18 years of age or older.
• Experience in auto repair or retail is preferred.

Responsibilities

• Assist customers with purchases in a customer service and sales focused environment.
• Use computers and systems to check product inventory and schedule service work.
• Explain work orders and invoices to customers and process payments.
• Install batteries, balance wheels, and perform tires and LOF procedures as required.
• Adhere to safety, Loss Prevention, and company policies.

Skills

Great communication skills

English language proficiency

Ability to read and speak English

Customer service oriented

Team communication

18+ years old

Job description

Blain's Farm & Fleet is seeking a Service Advisor to perform automotive services efficiently while delivering quality customer service. The role includes training to reach Level I status and assisting customers with purchases in a sales-focused environment.

You will use computer systems to manage inventory, set up work orders, and communicate with the service department. Prior auto repair or retail experience is preferred and a high level of English proficiency is required.