Automotive Service Advisor - Growth & Weekend Premium Pay

Blain's Farm & Fleet; Baraboo (WI); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance

Pet Insurance

Job summary

Blain's Farm & Fleet in Baraboo, WI is seeking a Service Advisor to perform automotive services with a focus on customer service and sales. You will use LOF procedures when required and coordinate with the service department to schedule work and communicate status to customers.

You'll be trained to achieve Level I status, assist customers with purchases, and handle payments while ensuring loss prevention and safety policies are followed.

Qualifications

• Ability to read and speak English
• Ability to effectively communicate with customers and coworkers
• Must be 18 years of age or older
• Prior auto repair experience is preferred

Responsibilities

• The Service Advisor will perform automotive services in a timely and efficient manner while providing quality customer service.
• Associates will be trained to achieve Level I status.
• Assist customers with their purchases in a customer service and sales focused environment.
• Utilize computers to determine product inventory levels and product arrival dates.
• Utilize computers and VAST system to set up work orders for customers, schedule service work and communicate to the service department.
• Explain work orders and invoices to customers.
• Perform Retail Cashier Duties by obtaining and processing customer payments.
• Perform oil changes using LOF procedures when required.
• Demonstrate awareness and compliance with Loss Prevention and safety policies and procedures.
• Ability to interpret vehicle inspection results and make appropriate service recommendations to customers.

Job description

Blain's Farm & Fleet in Baraboo, WI is seeking a Service Advisor to perform automotive services with a focus on customer service and sales. You will use LOF procedures when required and coordinate with the service department to schedule work and communicate status to customers.

You'll be trained to achieve Level I status, assist customers with purchases, and handle payments while ensuring loss prevention and safety policies are followed.