Automotive Service Advisor: Growth, Training & Benefits

Farmandfleet; Muscatine (IA); On-site; USD 19,000 - 29,000; Full time

Benefits offered by this job

Medical, Prescription, Dental, Vision

Life Insurance

401(K) with company match

Paid ASE testing and certifications

Holidays & Birthday off

Associate discount

Professional development training

Job summary

Blain's Farm & Fleet is seeking a Service Advisor in Muscatine, IA who will perform automotive services with a focus on customer service. The role includes using the VAST system to create work orders, schedule service work, and communicate with the service department. Training will lead to Level I status.

Applicants should be 18+, have strong communication skills, and prior retail experience is preferred. A comprehensive benefits package is offered after 91 days of full-time employment,

Qualifications

• Must have great communication skills.
• Ability to pass pre-employment drug screening and background checks.
• Ability to read and speak English.
• Ability to effectively communicate with customers and coworkers.
• Must be 18 years of age or older.
• Prior auto repair experience is preferred.
• Prior retail experience preferred.

Responsibilities

• Assist customers with their purchases in a customer service and sales focused environment.
• Utilize computers to determine product inventory levels and product arrival dates. Utilize computers and VAST system to set up work orders for customers, schedule service work and communicate to the service department.
• Explain work orders and invoices to customers.
• Perform Retail Cashier Duties by obtaining and processing customer payments.
• Install batteries, balance wheels, repair and install tires when required.
• Perform oil changes using LOF procedures when required.
• Demonstrate awareness and compliance with Loss Prevention and safety policies and procedures.
• Ability to interpret vehicle inspection results and make appropriate service recommendations to customers.

Skills

Customer service

Communication

English proficiency

Cash handling

Retail experience

Job description

Blain's Farm & Fleet is seeking a Service Advisor in Muscatine, IA who will perform automotive services with a focus on customer service. The role includes using the VAST system to create work orders, schedule service work, and communicate with the service department. Training will lead to Level I status.

Applicants should be 18+, have strong communication skills, and prior retail experience is preferred. A comprehensive benefits package is offered after 91 days of full-time employment,