Automotive Service Advisor | Growth, Training & Benefits

Blain's Farm and Fleet; Muscatine (IA); On-site; USD 15,000 - 25,000; Full time

Benefits offered by this job

Medical

Prescription

Dental

Vision

Short & Long Term Disability

Life Insurance

401(K) with company match

Paid ASE testing and certifications

Holiday & Birthday off

Associate discount

Advanced Leadership Training

Identity Theft Protection

Pet Insurance

Job summary

Blains' Farm and Fleet in Muscatine, IA is hiring a Service Advisor to perform automotive services and deliver quality customer service.

You will be trained to achieve Level I status; duties include assisting customers, using inventory and work order systems, explaining invoices, and performing basic maintenance tasks.

This role offers weekend premium pay and a base hourly wage up to $17.75, with a full benefits package after 91 days.

Qualifications

• Must have great communication skills.
• Ability to pass pre-employment drug screening and background checks.
• Ability to read and speak English.
• Ability to effectively communicate with customers and coworkers.
• Must be 18 years of age or older.
• Prior auto repair experience is preferred.
• Prior retail experience preferred.

Responsibilities

• Assist customers with their purchases in a customer service and sales focused environment.
• Utilize computers to determine product inventory levels and product arrival dates. Utilize computers and VAST system to set up work orders for customers, schedule service work and communicate to the service department.
• Explain work orders and invoices to customers.
• Perform Retail Cashier Duties by obtaining and processing customer payments.
• Install batteries, balance wheels, repair and install tires when required.
• Perform oil changes using LOF procedures when required.
• Demonstrate awareness and compliance with Loss Prevention and safety policies and procedures.
• Ability to interpret vehicle inspection results and make appropriate service recommendations to customers.

Skills

Great communication

Pre-employment drug screening

English proficiency

Customer service

Age 18+

Auto repair experience

Retail experience

Job description

Blains' Farm and Fleet in Muscatine, IA is hiring a Service Advisor to perform automotive services and deliver quality customer service.

You will be trained to achieve Level I status; duties include assisting customers, using inventory and work order systems, explaining invoices, and performing basic maintenance tasks.

This role offers weekend premium pay and a base hourly wage up to $17.75, with a full benefits package after 91 days.