Automotive Service Advisor: Growth, Training & Benefits

Blain's Farm & Fleet (Blain Supply, Inc.); Geneseo (IL); On-site; USD 15,000 - 25,000; Full time

Benefits offered by this job

Medical

Prescription coverage

Dental

Vision

Short & Long Term Disability

Life Insurance

401(K) with company match

Paid ASE testing & certifications

Associate discount on name brands

Job summary

Blain’s Farm & Fleet is seeking a Service Advisor in Geneseo, IL to perform automotive services and deliver outstanding customer service. You will be trained to achieve Level I status and assist customers with purchases in a sales-driven environment.

You will use a computer system (VAST) to manage work orders, schedule service, and communicate with the service department, while explaining orders and invoices to customers.

Qualifications

• Must have great communication skills.
• Ability to pass pre-employment drug screening and background checks.
• Ability to read and speak English.
• Ability to effectively communicate with customers and coworkers.
• Must be 18 years of age or older.
• Prior auto repair experience is preferred.
• Prior retail experience preferred.

Responsibilities

• Assist customers with their purchases in a customer service and sales focused environment.
• Utilize computers to determine product inventory levels and product arrival dates. Utilize computers and VAST system to set up work orders for customers, schedule service work and communicate to the service department.
• Explain work orders and invoices to customers.
• Perform Retail Cashier Duties by obtaining and processing customer payments.
• Install batteries, balance wheels, repair and install tires when required.
• Perform oil changes using LOF procedures when required.
• Demonstrate awareness and compliance with Loss Prevention and safety policies and procedures.
• Ability to interpret vehicle inspection results and make appropriate service recommendations to customers.

Skills

Great communication

Drug screening & background checks

Read & speak English

Customer & coworker communication

18+ years old

Auto repair experience preferred

Retail experience preferred

LOF procedures

VAST system

Tools

LOF procedures

VAST system

Job description

Blain’s Farm & Fleet is seeking a Service Advisor in Geneseo, IL to perform automotive services and deliver outstanding customer service. You will be trained to achieve Level I status and assist customers with purchases in a sales-driven environment.

You will use a computer system (VAST) to manage work orders, schedule service, and communicate with the service department, while explaining orders and invoices to customers.