Automotive Service Advisor - Growth & Training

BLAIN; Urbana (IL); On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

Medical

Prescription

Dental

Vision

Short & Long Term Disability

Life Insurance

Ancillary Benefits

Identity Theft Protection

Pet Insurance

Etc.

All major Holidays off

Birthday off

Advanced Leadership Training Programs

Associate discount on name brands like

Internal recognition programs

401(K) with company match

Paid ASE testing and certifications

Weekend premium pay

Base pay up to $17.75/hr

Job summary

Blain’s Farm & Fleet in Urbana, IL is seeking a Service Advisor to perform automotive services and deliver quality customer service. You will be trained to achieve Level I status and assist customers with purchases in a sales-focused environment.

Responsibilities include using computers to check inventory and set up work orders, explaining invoices, performing oil changes and tire services, and upholding loss prevention and safety policies while advising customers on service recommendations.

Qualifications

• Must have great communication skills.
• Ability to pass pre-employment drug screening and background checks.
• Ability to read and speak English.
• Ability to effectively communicate with customers and coworkers.
• Must be 18 years of age or older.
• Prior auto repair experience is preferred.
• Prior retail experience preferred.

Responsibilities

• Assist customers with their purchases in a customer service and sales focused environment.
• Utilize computers to determine product inventory levels and product arrival dates; set up work orders and communicate with the service department.
• Explain work orders and invoices to customers.
• Perform Retail Cashier Duties by obtaining and processing customer payments.
• Install batteries, balance wheels, repair and install tires when required.
• Perform oil changes using LOF procedures when required.
• Demonstrate awareness and compliance with Loss Prevention and safety policies and procedures.
• Ability to interpret vehicle inspection results and make appropriate service recommendations to customers.

Skills

great communication

read and speak English

pre-employment drug screening

background checks

communicate with customers

auto repair experience

retail experience

Job description

Blain’s Farm & Fleet in Urbana, IL is seeking a Service Advisor to perform automotive services and deliver quality customer service. You will be trained to achieve Level I status and assist customers with purchases in a sales-focused environment.

Responsibilities include using computers to check inventory and set up work orders, explaining invoices, performing oil changes and tire services, and upholding loss prevention and safety policies while advising customers on service recommendations.