Automotive Service Advisor: Growth & ASE Training

Blain's Farm & Fleet (Blain Supply, Inc.); Illinois; On-site; USD 20,173 - 28,731; Full time

Benefits offered by this job

Medical benefits

Dental & Vision

401(k) with match

Employee discounts after 91 days

Paid ASE testing

Holidays off

Job summary

Blain’s Farm & Fleet in Illinois seeks a Service Advisor to perform automotive services promptly while delivering quality customer service.

You will assist customers, use the VAST system to set up work orders, explain invoices, and conduct oil changes, tire work, and battery installs. Weekend premium pay is available. The role offers full-time hours with a strong benefits package including medical, dental, vision, 401(k) with match, and employee discounts after 91 days.

Qualifications

• Must have great communication skills
• Ability to pass pre-employment drug screening and background checks
• Ability to read and speak English
• Ability to effectively communicate with customers and coworkers
• Must be 18 years of age or older
• Prior auto repair experience is preferred
• Prior retail experience preferred

Responsibilities

• Assist customers with their purchases in a customer service and sales focused environment.
• Utilize computers to determine product inventory levels and product arrival dates. Utilize computers and VAST system to set up work orders for customers, schedule service work and communicate to the service department.
• Explain work orders and invoices to customers.
• Perform Retail Cashier Duties by obtaining and processing customer payments.
• Install batteries, balance wheels, repair and install tires when required.
• Perform oil changes using LOF procedures when required.
• Demonstrate awareness and compliance with Loss Prevention and safety policies and procedures.
• Ability to interpret vehicle inspection results and make appropriate service recommendations to customers.

Job description

Blain’s Farm & Fleet in Illinois seeks a Service Advisor to perform automotive services promptly while delivering quality customer service.

You will assist customers, use the VAST system to set up work orders, explain invoices, and conduct oil changes, tire work, and battery installs. Weekend premium pay is available. The role offers full-time hours with a strong benefits package including medical, dental, vision, 401(k) with match, and employee discounts after 91 days.