Auto Service Advisor - Growth & Benefits

Blain's Farm & Fleet (Blain Supply, Inc.); Moline (IL); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Short & Long Term Disability

Life Insurance

401(K) with company match

Paid ASE testing and certifications

Associate discount

Holidays off

Job summary

Blain’s Farm & Fleet is hiring a Service Advisor in Moline, IL. The role focuses on delivering excellent customer service, performing automotive service tasks, and processing payments. Training for Level I service status will be provided, with opportunities for advancement within a family-owned retail environment.

Base pay up to $17.75/hr plus $2.50/hr weekend premium; pay may vary by experience and location. Benefits and certifications offered to eligible associates.

Qualifications

• Excellent communication skills with customers and coworkers.
• Able to pass pre-employment drug screening and background checks.
• Reads and speaks English fluently.
• Able to explain work orders and invoices to customers.
• Must be 18 years of age or older.
• Prior auto repair experience preferred.
• Prior retail experience preferred.

Responsibilities

• Assist customers with their purchases in a customer service and sales focused environment.
• Utilize computers to determine product inventory levels and product arrival dates; use the VAST system to set up work orders, schedule service work and communicate with the service department.
• Explain work orders and invoices to customers.
• Perform Retail Cashier duties by obtaining and processing customer payments.
• Install batteries, balance wheels, repair and install tires as required.
• Perform oil changes using LOF procedures when required.
• Demonstrate awareness of and compliance with Loss Prevention and safety policies.
• Interpret vehicle inspection results and make appropriate service recommendations to customers.

Skills

Communication skills

Drug screening

English fluency

Customer communication

Age 18+

Auto repair experience

Retail experience

Job description

Blain’s Farm & Fleet is hiring a Service Advisor in Moline, IL. The role focuses on delivering excellent customer service, performing automotive service tasks, and processing payments. Training for Level I service status will be provided, with opportunities for advancement within a family-owned retail environment.

Base pay up to $17.75/hr plus $2.50/hr weekend premium; pay may vary by experience and location. Benefits and certifications offered to eligible associates.