Automotive Service Advisor: Growth, Training & Benefits

Blain's Farm & Fleet (Blain Supply, Inc.); Baraboo (WI); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Prescription

Dental insurance

Vision insurance

Disability insurance

Life insurance

Identity theft protection

Pet insurance

401(K) with match

ASE testing

Job summary

Blain’s Farm & Fleet in Baraboo, WI is seeking a Service Advisor to perform automotive services in a timely and customer‑focused manner. Associates will be trained to achieve Level I status and provide quality support to customers throughout the service process.

You will assist customers with purchases, use the VAST system to set up work orders, explain invoices, perform oil changes, tire work and battery installs, and uphold Loss Prevention and safety policies to ensure reliable service.

Qualifications

• Must have great communication skills.
• Ability to pass pre-employment drug screening and background checks
• Ability to read and speak English
• Ability to effectively communicate with customers and coworkers
• Must be 18 years of age or older
• Prior auto repair experience is preferred
• Prior retail experience preferred

Responsibilities

• Assist customers with their purchases in a customer service and sales focused environment.
• Utilize computers to determine product inventory levels and product arrival dates. Utilize computers and VAST system to set up work orders for customers, schedule service work and communicate to the service department.
• Explain work orders and invoices to customers.
• Perform Retail Cashier Duties by obtaining and processing customer payments.
• Install batteries, balance wheels, repair and install tires when required.
• Perform oil changes using LOF procedures when required.
• Demonstrate awareness and compliance with Loss Prevention and safety policies and procedures.
• Ability to interpret vehicle inspection results and make appropriate service recommendations to customers.

Skills

great communication skills

drug screening & background checks

read & speak English

communicate with customers & coworkers

18+ years old

auto repair experience preferred

retail experience preferred

Job description

Blain’s Farm & Fleet in Baraboo, WI is seeking a Service Advisor to perform automotive services in a timely and customer‑focused manner. Associates will be trained to achieve Level I status and provide quality support to customers throughout the service process.

You will assist customers with purchases, use the VAST system to set up work orders, explain invoices, perform oil changes, tire work and battery installs, and uphold Loss Prevention and safety policies to ensure reliable service.