Automotive Service Advisor - Growth, Training & Benefits

Blain's Farm & Fleet (Blain Supply, Inc.); Bourbonnais (IL); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life Insurance

401(k) with match

Paid holidays and birthday off

Associate discount

Job summary

Blain's Farm & Fleet is seeking a Service Advisor to perform automotive services and deliver excellent customer service. The role trains to achieve Level I status and involves assisting customers, processing payments, and completing service work orders.

You will use the LOF procedures for oil changes, install tires, batteries, and balance wheels as required, while maintaining compliance with safety policies and company standards.

Qualifications

• Excellent communication and customer service abilities.
• Ability to read and speak English.
• Ability to pass pre-employment drug screening and background checks.
• Experience in auto repair is preferred but not required.
• Retail experience is preferred.

Responsibilities

• Assist customers with purchases in a customer service and sales focused environment.
• Use computers to check inventory levels and arrival dates; set up work orders and schedule service work.
• Explain work orders and invoices to customers.
• Perform Retail Cashier duties and process payments.
• Install batteries, balance wheels, repair and install tires as needed.
• Perform oil changes using LOF procedures.
• Adhere to Loss Prevention and safety policies.
• Interpret vehicle inspection results and make service recommendations.
• Maintain high service standards and contribute to a positive team environment.

Skills

Communication skills

Customer service

English proficiency

Pre-employment checks

Auto repair experience (preferred)

Retail experience (preferred)

Job description

Blain's Farm & Fleet is seeking a Service Advisor to perform automotive services and deliver excellent customer service. The role trains to achieve Level I status and involves assisting customers, processing payments, and completing service work orders.

You will use the LOF procedures for oil changes, install tires, batteries, and balance wheels as required, while maintaining compliance with safety policies and company standards.