Automotive Service Advisor | Customer-Focused Auto Care

BLAIN

United States

On-site

USD 15,000 - 25,000

Full time

14 days+
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Benefits offered by this job

Medical Insurance
Dental Insurance
Vision Insurance
Short & Long Term Disability
Life Insurance
401(K) with company match
Paid ASE testing & certifications
Associate discount

Job summary

Blain’s Farm & Fleet is seeking a Service Advisor to perform automotive services, assist customers, and manage service orders. The role emphasizes strong customer service, technical tasks, and transparent communication with the service department.

Training will enable Level I status within the service team. The employer offers a comprehensive benefits package for full-time associates, including medical, prescription, dental, vision, disability, life insurance, 401(k) with company match, and paid

Qualifications

  • Must have great communication skills.
  • Ability to pass pre-employment drug screening and background checks.
  • Ability to read and speak English.
  • Ability to effectively communicate with customers and coworkers.
  • Must be 18 years of age or older.

Responsibilities

  • Assist customers with their purchases in a customer service and sales focused environment.
  • Utilize computers to determine product inventory levels and product arrival dates. Utilize computers and VAST system to set up work orders for customers, schedule service work and communicate to the service department.
  • Explain work orders and invoices to customers.
  • Perform Retail Cashier Duties by obtaining and processing customer payments.
  • Install batteries, balance wheels, repair and install tires when required.
  • Perform oil changes using LOF procedures when required.
  • Demonstrate awareness and compliance with Loss Prevention and safety policies and procedures.
  • Ability to interpret vehicle inspection results and make appropriate service recommendations to customers.

Skills

Communication skills
Drug screening
English proficiency
Customer service
Age 18+
Auto repair exp
Retail exp

Job description

Blain’s Farm & Fleet is seeking a Service Advisor to perform automotive services, assist customers, and manage service orders. The role emphasizes strong customer service, technical tasks, and transparent communication with the service department.

Training will enable Level I status within the service team. The employer offers a comprehensive benefits package for full-time associates, including medical, prescription, dental, vision, disability, life insurance, 401(k) with company match, and paid

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