Automotive Service Advisor — Growth, PTO & 401(k)

Crossroads Auto Group; Santa Fe (NM); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

401(k) with company match

Ongoing training and career growth

Job summary

Santa Fe Mazda is hiring an Automotive Service Advisor to bridge customers and our technicians in Santa Fe, NM. You will greet customers, assess service needs, provide estimates and timelines, and communicate clearly with both customers and our tech staff.

We offer hourly pay of $18-$25, health, dental and vision insurance, 3 weeks of paid time off plus holidays, a 401(k) with company match, and ongoing training for career growth in a fast-paced environment.

Qualifications

• Automotive knowledge and service advisory experience preferred.
• Strong communication and organizational skills are required.
• Customer-focused attitude and ability to thrive in a fast-paced environment.
• Familiarity with service software (Dealer Track and My Karma) is a plus.

Responsibilities

• Greet customers and assess their vehicle service needs.
• Provide accurate estimates and timelines.
• Communicate clearly with technicians and customers.
• Manage repair orders and follow-ups.
• Ensure a high level of customer satisfaction.

Skills

Automotive knowledge

Service advisor experience

Communication skills

Organizational skills

Customer-focused attitude

Ability to thrive in fast-paced env

Tools

Dealer Track

My Karma

Job description

Santa Fe Mazda is hiring an Automotive Service Advisor to bridge customers and our technicians in Santa Fe, NM. You will greet customers, assess service needs, provide estimates and timelines, and communicate clearly with both customers and our tech staff.

We offer hourly pay of $18-$25, health, dental and vision insurance, 3 weeks of paid time off plus holidays, a 401(k) with company match, and ongoing training for career growth in a fast-paced environment.