Auto Service Advisor — Customer Care & Growth Path

Bosselman Enterprises; Albuquerque (NM); On-site; USD 22,041 - 34,440; Full time

Benefits offered by this job

Paid vacation

401K with matching contributions

Health, dental and vision insurance

Short and long term disability insurance

Life insurance

Defined path for growth

On-demand pay access

Job summary

Bosselman Enterprises in Albuquerque, New Mexico is seeking a Service Advisor to assist customers with their vehicle repair needs. The ideal candidate will have a strong commitment to customer service, be able to communicate effectively with both customers and technicians, and possess the ability to work on computer systems efficiently.

This role includes responsibilities such as coordinating service schedules, answering customer questions, and handling work orders. Benefits include a competitive hourly pay rate and attractive employee benefits.

Qualifications

• Valid Driver's license and insurable to drive.
• Able to work on the computer system efficiently.
• Must possess a positive, enthusiastic attitude.
• Excellent communication skills required.
• Must be able to communicate in English.

Responsibilities

• Greets customers promptly and provides friendly competent customer service.
• Coordinates the service center’s scheduling and workflow.
• Creates estimates and work orders.
• Consults with Technicians about needed repairs.
• Maintains knowledge of products and services offered.

Skills

Customer service

Communication skills

Retail experience

Positive attitude

Math skills

Education

High School Diploma

Tools

Computer systems

Job description

Bosselman Enterprises in Albuquerque, New Mexico is seeking a Service Advisor to assist customers with their vehicle repair needs. The ideal candidate will have a strong commitment to customer service, be able to communicate effectively with both customers and technicians, and possess the ability to work on computer systems efficiently.

This role includes responsibilities such as coordinating service schedules, answering customer questions, and handling work orders. Benefits include a competitive hourly pay rate and attractive employee benefits.