Automotive Service Advisor: Growth, Pay & Team Vibe

Go Auto; Bellingham (WA); On-site; USD 45,000 - 89,000; Full time

Benefits offered by this job

401K

Commission-based pay

Training & Go Auto U

Paid vacation

Health & dental

Career growth

Team environment

Giving back

Job summary

Toyota of Bellingham is seeking an enthusiastic Automotive Service Advisor who thrives on delivering exceptional customer service in a fast-paced environment.

You will welcome customers, listen to concerns, translate technical jargon, collaborate with technicians on estimates, and keep customers informed throughout the service process. A passion for cars, strong communication, calm under pressure, and solid organizational skills are essential to succeed.

Qualifications

• Must have a love for cars and passion for customer service.
• Strong communication skills and ability to stay composed under pressure.
• Excellent organizational and problem-solving abilities.
• Proficient with computers to prepare estimates and enter service orders.

Responsibilities

• Greet customers with a friendly, positive attitude.
• Listen to concerns and diagnose issues with customers in plain language.
• Ask questions to understand problems and gather necessary details.
• Collaborate with technicians to prepare accurate estimates and recommend services.
• Update customers on progress and resolve any delays or issues.
• Build lasting relationships through a helpful and trustworthy approach.

Skills

Customer service

Communication

Problem solving

Organization

Attention to detail

Active listening

Driver's license

Job description

Toyota of Bellingham is seeking an enthusiastic Automotive Service Advisor who thrives on delivering exceptional customer service in a fast-paced environment.

You will welcome customers, listen to concerns, translate technical jargon, collaborate with technicians on estimates, and keep customers informed throughout the service process. A passion for cars, strong communication, calm under pressure, and solid organizational skills are essential to succeed.