Automotive Service Advisor — Fast-Paced, Customer-Centric

Corwin Toyota of Bellevue; Bellevue (NE); Vor Ort; USD 60.000 - 130.000; Vollzeit

Zusammenfassung

Corwin Toyota of Bellevue is seeking an Automotive Service Advisor to guide customers through the repair and maintenance process, explain service options and costs, and greet customers in a fast-paced, high-volume shop. Ideal candidates have strong customer service, communication, and basic computer skills, with a willingness to learn about automotive systems.

Auto service experience is a plus, but not required.

Qualifikationen

• Customer service and communication skills are essential.
• Basic computer skills and familiarity with service software are needed.
• Some knowledge of automotive systems is helpful.

Aufgaben

• Guide customers through the auto repair and maintenance process, advise on service costs and options, offer specials, schedule service appointments, greet customers, answer questions, and propose additional services.
• Follow vehicle status from service bay entry through completion, review work order with the customer, and ensure satisfaction.
• Maintain a high CSI score and provide quality service.
• Perform other duties as assigned.

Kenntnisse

Customer service

Communication

Computer skills

Basic automotive knowledge

Team player

Jobbeschreibung

Corwin Toyota of Bellevue is seeking an Automotive Service Advisor to guide customers through the repair and maintenance process, explain service options and costs, and greet customers in a fast-paced, high-volume shop. Ideal candidates have strong customer service, communication, and basic computer skills, with a willingness to learn about automotive systems.

Auto service experience is a plus, but not required.