Automotive Service Advisor - Customer Experience Pro

Findlay Toyota Spokane; Prescott (AZ); In loco; USD 21.000 - 28.000; Tempo pieno

Vantaggi offerti da questo lavoro

Great working environment

Paid Training

Medical

Dental and Vision insurance

401K

Descrizione del lavoro

Findlay Toyota Spokane in Prescott, AZ is seeking motivated individuals to join our automotive service team. This role focuses on delivering exceptional customer service, gathering customer and vehicle information, and communicating clearly about vehicle symptoms and service updates.

As a valued team member, you will report progress, schedule follow-ups, and explain all completed work and charges to customers, contributing to a friendly, high-energy environment and a long-term career with a

Competenze

• Proven record of achieving exceptional Customer Satisfaction.
• Previous customer service experience.
• Above average energy level.
• A desire for a long term career with a growing organization.
• Personal and professional integrity.

Mansioni

• Greet customers promptly in a friendly manner
• Obtain customer and vehicle information
• Provide excellent customer service to all customers
• Clearly report all vehicle symptoms as described by the customer
• Establish follow up time
• Monitor the progress of each vehicle throughout the day, and updating customers frequently
• Explain all completed work and charges to customers

Conoscenze

Customer service

Excellent communication

Energy and enthusiasm

Long-term career mindset

Integrity

Descrizione del lavoro

Findlay Toyota Spokane in Prescott, AZ is seeking motivated individuals to join our automotive service team. This role focuses on delivering exceptional customer service, gathering customer and vehicle information, and communicating clearly about vehicle symptoms and service updates.

As a valued team member, you will report progress, schedule follow-ups, and explain all completed work and charges to customers, contributing to a friendly, high-energy environment and a long-term career with a