Automotive Service Advisor | Growth & Training

Jiffy Lube; San Antonio (TX); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Medical, vision, dental plans

Telemedicine

Life & AD&D

FSA

Employee discounts

Training bonus

Employee assistance programs

Travel assistance

Job summary

Jiffy Lube is hiring a part-time Customer Service Advisor in San Antonio, TX. You will support customers during their visit, explain services, and guide decisions with professional recommendations. Prior retail or service experience helps, and a valid driver’s license is preferred though not required.

The role emphasizes safety, accuracy, and customer satisfaction. The position focuses on building trust, communicating progress, and facilitating basic maintenance tasks while promoting repeat

Qualifications

• Excellent customer service and communication skills.
• Strong listening and reasoning abilities.
• Confident in overcoming objections.
• Positive and energetic attitude.
• Ability to succeed in a fast-paced, team-oriented environment.

Responsibilities

• Greet customers, review service needs, and escort them from their vehicles.
• Explain promotions and available services.
• Provide unbiased recommendations based on manufacturer guidelines and technician findings.
• Communicate updates throughout the service process.
• Perform preventative maintenance (oil changes, fluid top-offs, inspections, and replacements of basic components).
• Ensure quality work, review completed services with customers, and encourage return visits.

Skills

Customer service

Active listening

Objection handling

Teamwork

Multitasking

Safety awareness

Growth mindset

Job description

Jiffy Lube is hiring a part-time Customer Service Advisor in San Antonio, TX. You will support customers during their visit, explain services, and guide decisions with professional recommendations. Prior retail or service experience helps, and a valid driver’s license is preferred though not required.

The role emphasizes safety, accuracy, and customer satisfaction. The position focuses on building trust, communicating progress, and facilitating basic maintenance tasks while promoting repeat