Automotive Service Advisor - Full-Time, Customer-Focused

Prestige Auto Works; Sacramento (CA); Presencial; USD 42 000 - 64 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Paid vacation

Paid holidays

Paid sick days

401(k) with company match

Training

Resumo da oferta

Prestige Auto Works in Sacramento is seeking a friendly, detail-oriented Service Writer to join our family-owned shop full time. You will greet customers, write clear repair orders, and coordinate with technicians to ensure accurate estimates and timely service.

As a valued member of our team, you will manage parts sourcing, scheduling, invoicing in Tekmetric, and follow up with customers after service. We offer paid vacation, holidays, sick days, and a 401(k) with company match.

Qualificações

• Experience as a service writer or advisor in automotive repair.
• Familiarity with Tekmetric or similar shop software.
• Strong communication and customer service skills.
• Organized and able to manage multiple customers.
• Valid driver's license.
• Bilingual Spanish is a plus.

Responsabilidades

• Greet customers in person and by phone; write repair orders.
• Build estimates and invoices in Tekmetric.
• Explain repairs, pricing, and timelines clearly.
• Obtain approvals and update customers on progress.
• Coordinate with technicians to ensure timely work.
• Order parts and check vendor pricing.
• Schedule appointments and manage daily workflow.
• Process payments and close out orders.
• Follow up with customers after service.
• Maintain a clean front counter.

Conhecimentos

Customer service

Communication

Organized

Multitask

Bilingual Spanish

Tekmetric

Ferramentas

Tekmetric

Descrição da oferta de emprego

Prestige Auto Works in Sacramento is seeking a friendly, detail-oriented Service Writer to join our family-owned shop full time. You will greet customers, write clear repair orders, and coordinate with technicians to ensure accurate estimates and timely service.

As a valued member of our team, you will manage parts sourcing, scheduling, invoicing in Tekmetric, and follow up with customers after service. We offer paid vacation, holidays, sick days, and a 401(k) with company match.