Growth‑Oriented Automotive Customer Service Advisor

Jiffy Lube; El Mirage (AZ); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical benefits

Life & AD&D

Bonus program

Employee discounts

Paid training

Career growth

Cross-training

Pay raises

Safety focus

Legal & financial advice

Job summary

Jiffy Lube is hiring an Automotive Customer Service Advisor to guide customers through their visit, explain services, and provide trustworthy recommendations. No automotive experience needed—we train, and a valid driver’s license is preferred.

You'll perform basic maintenance tasks alongside customer care, work in a fast-paced team, and enjoy paid training, bonuses, and employee discounts. This full-time on-site role offers growth paths in customer care and automotive services.

Qualifications

• Excellent communication and customer service skills.
• Strong listening and reasoning abilities.
• Confident in overcoming objections.
• Positive, energetic attitude.
• Able to thrive in a fast-paced, team environment.
• Commitment to safety procedures.
• Willingness to learn, train, and grow.

Responsibilities

• Greet customers, review service needs, and escort from vehicles.
• Explain services, promotions, and recommendations.
• Provide unbiased recommendations based on findings.
• Communicate service updates during the visit.
• Perform basic preventive maintenance (oil changes, inspections, fluids, wipers).
• Review services with customers and encourage repeat visits.
• Assist team and perform other duties as assigned.

Skills

Communication

Customer service

Active listening

Objection handling

Positive attitude

Team player

Safety procedures

Willingness to learn

Job description

Jiffy Lube is hiring an Automotive Customer Service Advisor to guide customers through their visit, explain services, and provide trustworthy recommendations. No automotive experience needed—we train, and a valid driver’s license is preferred.

You'll perform basic maintenance tasks alongside customer care, work in a fast-paced team, and enjoy paid training, bonuses, and employee discounts. This full-time on-site role offers growth paths in customer care and automotive services.