Automotive Customer Service Advisor - Growth & Training

Jiffy Lube; Tomball (TX); On-site; USD 19,000 - 28,000; Part time

Benefits offered by this job

Medical plans

Vision and dental plans

Dental coverage

Telemedicine

Life insurance

Training bonus

Employee discounts

Flexible spending accounts

Employee assistance programs

Job summary

Jiffy Lube in Tomball, TX is seeking a part-time Customer Service Advisor to support customers through their visits and assist with basic automotive maintenance. The role emphasizes clear communication, rapport building, and recommending services.

The position requires a valid U.S. driver’s license (preferred) and the ability to stand for long periods. No sponsorship; part-time schedule available at a busy shop.

Qualifications

• Excellent customer service and communication skills.
• Ability to build rapport and explain services.
• Willingness to train and grow.
• Valid U.S. driver’s license and work authorization.

Responsibilities

• Greet customers, review service needs, and escort them from their vehicles.
• Explain promotions and available services.
• Provide unbiased recommendations based on manufacturer guidelines and technician findings.
• Communicate updates throughout the service process.
• Perform preventative maintenance (oil changes, fluid top-offs, inspections, and replacements of basic components).
• Ensure quality work, review completed services with customers, and encourage return visits.
• Perform other duties as assigned.

Skills

Customer service

Communication

Active listening

Objection handling

Multitasking

Safety awareness

Growth mindset

Job description

Jiffy Lube in Tomball, TX is seeking a part-time Customer Service Advisor to support customers through their visits and assist with basic automotive maintenance. The role emphasizes clear communication, rapport building, and recommending services.

The position requires a valid U.S. driver’s license (preferred) and the ability to stand for long periods. No sponsorship; part-time schedule available at a busy shop.