Automotive Service Advisor | Evening/Sat & High Earnings

FirstChoice Hiring; Elmhurst (IL); On-site; USD 70,000 - 120,000; Full time

Benefits offered by this job

401(k) with employer match

Medical and dental insurance

Paid time off

Job summary

McGrath Elmhurst Toyota in Elmhurst, IL is seeking an experienced Automotive Service Advisor to join a high-volume service department. Evening and Saturday availability is especially valuable to meet customer demand.

You will be the main link between customers and the service team, guiding them through repairs, recommending maintenance options, and providing accurate estimates. The role requires strong communication, computer skills, and a customer-focused approach.

Qualifications

• Experience as Automotive Service Advisor required.
• Maintain a high CSI score and strong employment history.
• Evening and Saturday availability is highly valued.
• Strong customer service and communication skills required.
• Proficiency with computer systems and vehicle maintenance knowledge.

Responsibilities

• Greet customers and guide them through repair and maintenance processes.
• Recommend service options based on customer needs and vehicle history.
• Explain service costs and prepare accurate estimates.
• Schedule service appointments and communicate with customers.
• Offer service specials and additional maintenance opportunities.
• Monitor vehicles from entry to completion and review work with customers.
• Maintain a high CSI score and work closely with technicians.
• Perform other duties as assigned by service management.

Skills

Service advisory

Customer service

Communication skills

Computer proficiency

Mechanical knowledge

Evening Saturdays availability

Job description

McGrath Elmhurst Toyota in Elmhurst, IL is seeking an experienced Automotive Service Advisor to join a high-volume service department. Evening and Saturday availability is especially valuable to meet customer demand.

You will be the main link between customers and the service team, guiding them through repairs, recommending maintenance options, and providing accurate estimates. The role requires strong communication, computer skills, and a customer-focused approach.