Automotive Customer Service Agent

FirstChoice Hiring; Elmhurst (IL); Presencial; USD 19.000 - 28.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

401(k) plan with employer match

Medical and dental insurance

Paid time off

Professional and collaborative enviro

Descripción de la vacante

McGrath Elmhurst Toyota is seeking a full-time Service BDC Agent to handle a high volume of calls and online requests, schedule service appointments, and provide outstanding customer service in a busy service department.

The position offers rotating Saturdays, a professional team environment, and a monthly performance bonus. Benefits include 401(k) with match, medical/dental coverage, and paid time off.

Formación

• Good communication, customer service and computerskills
• A good work ethic and positive attitude
• Able to work in a fast-paced environment and manage multiple tasks.
• Automotive dealership experience is a plus
• Reliable, punctual, and committed to delivering excellent service

Responsabilidades

• Answer a large volume of calls and internet requests, schedule/reschedule auto repair/maintenance service appointments, provide excellent customer service, and more.
• Provide information to customers about auto services and promotions
• Work closely with the service team to ensure smooth operations and customer service excellence.

Conocimientos

Communication skills

Customer service

Computer skills

Positive attitude

Reliability

Descripción del empleo

Starting $17.00 per Hour +Monthly
Performance Bonus!

McGrath Elmhurst Toyota is family-owned and provides a professional and supportive work environment whereeach employee has the training, support, and tools needed to succeed in their career. Our high-volume Service Department is seeking full-timeService BDC Agents to answer a large volume of calls and internet requests, schedule/reschedule auto repair/maintenance service appointments, provide excellent customer service, and more.
This full-tim e position includes rotating Saturdays.

Why Join McGrath Elmhurst Toyota?

We providea professional and supportive workplace where teamwork, respect, and results go hand in hand. We expect excellence, reward performance, and strive to make every day productive and enjoyable.

• Starting $17 per hour + Monthly Performance Bonus!
• 401(k) plan with employer match
• Medical and dental insurance
• Paid time off
• A professional and collaborative environment

You will:

• Answer a large volume of calls and internet requests, schedule/reschedule auto repair/maintenance service appointments, provide excellent customer service, and more.
• Provide information to customers about auto services and promotions
• Work closely with the service team to ensure smooth operations and customer service excellence.

Weare lookingfor:

• Goodcommunication, customerserviceand computerskills
• A good work ethic and positive attitude
• Able to work in a fast-paced environment and manage multiple tasks.
• Automotive dealership experience is a plus
• Reliable, punctual, and committed to delivering excellent service