Full-Time Automotive Service BDC Agent | $17+/hr + Bonus

FirstChoice Hiring; Elmhurst (IL); Presencial; USD 19.000 - 28.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

401(k) plan with employer match

Medical and dental insurance

Paid time off

Professional and collaborative enviro

Descripción de la vacante

McGrath Elmhurst Toyota is seeking a full-time Service BDC Agent to handle a high volume of calls and online requests, schedule service appointments, and provide outstanding customer service in a busy service department.

The position offers rotating Saturdays, a professional team environment, and a monthly performance bonus. Benefits include 401(k) with match, medical/dental coverage, and paid time off.

Formación

• Good communication, customer service and computerskills
• A good work ethic and positive attitude
• Able to work in a fast-paced environment and manage multiple tasks.
• Automotive dealership experience is a plus
• Reliable, punctual, and committed to delivering excellent service

Responsabilidades

• Answer a large volume of calls and internet requests, schedule/reschedule auto repair/maintenance service appointments, provide excellent customer service, and more.
• Provide information to customers about auto services and promotions
• Work closely with the service team to ensure smooth operations and customer service excellence.

Conocimientos

Communication skills

Customer service

Computer skills

Positive attitude

Reliability

Descripción del empleo

McGrath Elmhurst Toyota is seeking a full-time Service BDC Agent to handle a high volume of calls and online requests, schedule service appointments, and provide outstanding customer service in a busy service department.

The position offers rotating Saturdays, a professional team environment, and a monthly performance bonus. Benefits include 401(k) with match, medical/dental coverage, and paid time off.