Automotive Service Dispatcher | No Sundays

FirstChoice Hiring; Elmhurst (IL); On-site; USD 36,000 - 44,000; Full time

Benefits offered by this job

401(k) with employer match

Medical and dental insurance

Paid time off

Closed Sundays

Paid training and professional develop

State-of-the-art facility

Job summary

McGrath Elmhurst Toyota is hiring an Automotive Service Dispatcher to coordinate repair orders, assign work to technicians, and maintain a productive workflow in our service department. The role emphasizes understanding repair operations and dealership processes, with opportunities to advance in a busy, team-oriented environment.

Qualified applicants will have automotive service department experience and be adept at prioritizing repairs, monitoring progress, and communicating across service

Qualifications

• Previous experience in automotive service dispatch or related roles.
• Knowledge of dealership service operations.
• Ability to assign work based on technician skills.
• Strong organization and communication abilities.

Responsibilities

• Dispatch repair orders based on technician skills, availability, and workload
• Monitor repair progress and ensure timely completion
• Coordinate with Service Advisors, Technicians, and management
• Prioritize incoming repairs, appointments, and carryover work
• Maintain an organized workflow and minimize shop downtime
• Identify scheduling conflicts and resolve delays
• Monitor technician productivity and repair order status

Skills

Service Dispatcher experience

Organizational skills

Communication skills

Multitasking

Tools

Dealership Management Systems (DMS)

Job description

Excellent Benefits & Career Growth Opportunities Automotive Service Department Experience Required

McGrath Elmhurst Toyota is hiring a Automotive Service Dispatcher to coordinate repair orders, assign work to technicians, and maintain an organized, productive workflow in our service department.

We're looking for someone with automotive service department experience who understands repair operations, technician capabilities, and the importance of keeping work moving efficiently. Whether your background is in service dispatching, service advising, shop leadership, or automotive repair, we'd like to hear from you!

What We Offer:

• $40,000 base salary + bonuses


• State-of-the-art service facility with modern equipment


• Busy shop with a strong customer base


• Paid training and professional development


• 401(k) with employer match


• Medical and dental insurance


• Paid time off


• Closed Sundays


• Professional, team-oriented environment

Responsibilities:

• Dispatch repair orders based on technician skills, availability, and workload


• Monitor repair progress and help ensure timely completion


• Coordinate with Service Advisors, Technicians, and management


• Prioritize incoming repairs, appointments, and carryover work


• Maintain an organized workflow and help minimize shop downtime


• Identify scheduling conflicts and assist with resolving delays


• Monitor technician productivity and repair order status

Qualifications:

• Previous experience as a Service Dispatcher, Service Advisor, Shop Foreman, Service Manager, or Automotive Service Technician required


• Good understanding of automotive repair procedures and dealership service operations


• Ability to assess technician skill levels and assign work appropriately


• Strong organizational, communication, and multitasking skills


• Comfortable using computers and dealership management systems


• Dependable, detail-oriented, and able to work well with a team

If you have automotive service department experience and enjoy keeping shop operations organized and productive, we'd like to hear from you!