Evening Service Advisor II - Automotive Repair

JX Truck Center; Elmhurst (IL); Presencial; USD 59 000 - 75 000; Tempo integral

Resumo da oferta

JX Enterprises, Inc. in Elmhurst, IL is seeking a Service Advisor II to join our growing team. You will coordinate repair work, communicate with customers, and help drive exceptional service in a fast-paced environment.

Shift: Monday–Friday 3:00pm–Midnight. Shift premium: $5,000 per year, paid bi-weekly. This full-time role offers competitive compensation, benefits, and opportunities for professional growth within a family-owned, 50+ year history.

Qualificações

• HS diploma or equivalent.
• 2+ years automotive repair facility or heavy-duty truck experience preferred.
• Intermediate PC skills with Windows and business systems.
• Valid driver's license; CDL required or ability to obtain.
• Dependable attendance.
• Entrepreneurial mindset with a pioneering spirit and growth mindset.

Responsabilidades

• Independent dispatch & scheduling: schedule repair orders and assign to shop staff to maintain workflow.
• Diagnostic documentation: document repair requirements with notes and photos for estimates.
• Customer communication & estimating: prepare estimates and update customers on timelines and costs.
• Insurance & authorization: work with customers and insurers to secure approvals and required documentation.
• Billing & inventory control: complete invoicing, collect payments, monitor inventory to prevent delays.
• Other duties: support shop workflow and perform additional duties as assigned.

Conhecimentos

Computer skills

Attendance reliability

Problem solving mindset

Customer service

Formação académica

High school diploma or equivalent

Descrição da oferta de emprego

JX Enterprises, Inc. in Elmhurst, IL is seeking a Service Advisor II to join our growing team. You will coordinate repair work, communicate with customers, and help drive exceptional service in a fast-paced environment.

Shift: Monday–Friday 3:00pm–Midnight. Shift premium: $5,000 per year, paid bi-weekly. This full-time role offers competitive compensation, benefits, and opportunities for professional growth within a family-owned, 50+ year history.