Elite Automotive Service Advisor | Growth & Flexible Hours

Toyota; Huntersville (NC); On-site; USD 60,000 - 150,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401k with match

Paid Vacation/Holidays

Accrued PTO

Employee discounts

Career development

Job summary

Toyota of North Charlotte is seeking an Automotive Service Advisor to join our high-volume service team. The role focuses on delivering outstanding customer experiences and guiding customers through the service process, using CRM software to manage interactions and scheduling.

We offer competitive compensation and benefits, including medical, dental, vision, life insurance, 401k with match, paid vacation/holidays, and opportunities for career development within a multi-brand Hudson Automotive

Qualifications

• Proven experience delivering a strong customer experience.
• Excellent communication skills.
• Able to guide customers through the service process.

Responsibilities

• Provide top-tier customer service as an Automotive Service Advisor.
• Guide customers through the automotive service process from intake to vehicle pickup.
• Utilize CRM software to track service history and customer interactions.
• Communicate clearly with customers, technicians, and management to ensure satisfaction.

Skills

Customer service

Communication

Emotional intelligence

Tools

CRM Software

Job description

Toyota of North Charlotte is seeking an Automotive Service Advisor to join our high-volume service team. The role focuses on delivering outstanding customer experiences and guiding customers through the service process, using CRM software to manage interactions and scheduling.

We offer competitive compensation and benefits, including medical, dental, vision, life insurance, 401k with match, paid vacation/holidays, and opportunities for career development within a multi-brand Hudson Automotive