Automotive Service Advisor & Customer Champion

Central CJDR of Norwood; Walpole (MA); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Medical and Dental

401K Plan

Paid time off

Growth opportunities

Paid Training

Employee vehicle purchase plans

Family owned and operated

Health and wellness

Job summary

Central Jeep Chrysler Dodge Ram of Norwood is seeking a Service Advisor to enhance customer experiences in the service lane. You will greet vehicle owners, oversee service processes, and ensure prompt customer service while managing technician schedules and product offerings.

The ideal candidate should possess strong communication and organizational skills. This role provides a welcoming work environment with great career opportunities, including medical/dental benefits, 401K, and paid training.

Qualifications

• Organized and friendly personality.
• Demonstrated ability to manage others.
• Fantastic communication skills with customers.
• Clean driving record required.

Responsibilities

• Ensure that customers receive prompt, courteous, and effective service.
• Take ownership of the customer's experience.
• Provide concierge support for owner inquiries.
• Distribute work efficiently among technicians.

Skills

Customer service

Time management

Communication skills

Organizational skills

Job description

Central Jeep Chrysler Dodge Ram of Norwood is seeking a Service Advisor to enhance customer experiences in the service lane. You will greet vehicle owners, oversee service processes, and ensure prompt customer service while managing technician schedules and product offerings.

The ideal candidate should possess strong communication and organizational skills. This role provides a welcoming work environment with great career opportunities, including medical/dental benefits, 401K, and paid training.