Automotive Service Advisor: Customer Liaison & Tech

AutoNation; Town of Florida (NY); Presencial; USD 42 000 - 65 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health insurance

401k matching

Employee discounts

Paid maternity benefits

Resumo da oferta

AutoNation is looking for a Service Advisor to bridge customers and technicians in our New York service center. You’ll greet guests, prepare appointments, and explain repair options clearly to keep vehicles safe.

You’ll drive service sales by recommending maintenance plans, documenting estimates, and coordinating with techs and parts. A high school diploma and a customer-focused attitude are required; a valid driver's license helps.

Qualificações

• High school diploma or equivalent required.
• Demonstrated ability to provide an exceptional customer experience.
• Ability to set and achieve targeted goals.
• Prior sales experience preferred but not required.
• Strong communication, interpersonal and organizational skills.

Responsabilidades

• Set, confirm and prepare for appointments with customers.
• Meet or exceed targeted sales goals and customer satisfaction index.
• Greet customers in a friendly manner and determine vehicle needs.
• Explain service recommendations in easy-to-understand language.
• Produce repair orders with cost and time estimates and keep customers informed.

Conhecimentos

Customer service

Sales experience

Communication

Interpersonal skills

Formação académica

High school diploma or equivalent

Descrição da oferta de emprego

AutoNation is looking for a Service Advisor to bridge customers and technicians in our New York service center. You’ll greet guests, prepare appointments, and explain repair options clearly to keep vehicles safe.

You’ll drive service sales by recommending maintenance plans, documenting estimates, and coordinating with techs and parts. A high school diploma and a customer-focused attitude are required; a valid driver's license helps.