Automotive Service Advisor: Expert Diagnostics & Customer Care

Group 1 Automotive; South Carolina; Hybrid; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) plan

Paid time off

Stock purchase plan

Vehicle purchase program

Ongoing training

Bonuses

Job summary

Group 1 Automotive, Inc. is actively seeking experienced Automotive Service Advisors to join our Group 1 dealerships.

This opportunity is ideal for high-performing technicians who take pride in their craft, thrive in a professional and well-equipped shop environment, and are motivated by consistent work, competitive flat-rate earnings, and long-term career growth. At Group 1, you’ll have access to state-of-the-art facilities, ongoing OEM training, and the stability of an industry leader

Qualifications

• Minimum 2 years automotive technician experience performing complex repairs and diagnostics.
• ASE certification(s) in braking, electrical/electronic systems or engine performance strongly preferred.
• Manufacturer certifications are a bonus.
• Valid driver's license and clean driving record.

Responsibilities

• Perform high-quality repairs efficiently and accurately, following dealership and factory standards.
• Conduct comprehensive diagnostics, troubleshooting, and testing on automotive systems.
• Maintain a clean, organized, and safe work area.
• Road-test vehicles to verify successful repairs.
• Provide timely updates to service advisors on repair status and estimated completion times for customer communication.
• Participate in ongoing training to stay current with evolving automotive technology.
• Uphold company values in all interactions with customers, coworkers, and vendors.

Skills

Diagnostics

Repairs

Customer service

Professional demeanor

Education

High school diploma or equivalent

Job description

Group 1 Automotive, Inc. is actively seeking experienced Automotive Service Advisors to join our Group 1 dealerships.

This opportunity is ideal for high-performing technicians who take pride in their craft, thrive in a professional and well-equipped shop environment, and are motivated by consistent work, competitive flat-rate earnings, and long-term career growth. At Group 1, you’ll have access to state-of-the-art facilities, ongoing OEM training, and the stability of an industry leader