Automotive Service Advisor: Customer-Focused & Growth

QUIRK AUTOMOTIVE GROUP in; Braintree (MA); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Long-term disability

Life insurance

Critical illness insurance

AD&D policy

Job summary

Quirk Auto is seeking a Service Advisor to join our busy service department in Massachusetts. This is an exciting opportunity to begin a career in a leading dealership group in New England.

You will greet customers, write repair orders, document concerns and provide clear estimates while maintaining excellent communication with customers. The role is full-time with benefits including health, dental, long-term disability, life insurance, and critical illness coverage.

Qualifications

• Prior sales experience preferred but not required.
• Excellent interpersonal skills and a positive attitude.
• Ability to write clear repair orders and document customer concerns.
• Willingness to learn and follow dealership procedures.

Responsibilities

• Greets customers in a timely, friendly manner.
• Writes repair orders and explains charges to customers.
• Performs vehicle walk around and documents concerns.
• Provides accurate written cost estimates for labor and parts.
• Monitors repair progress and communicates updates.
• Contacts customers about changes in estimates or timing.
• Advises customers on vehicle care per manufacturer specs.
• Follows safety policies and reports accidents promptly.

Skills

Interpersonal skills

Positive attitude

Willingness to learn

Education

High School Diploma

Job description

Quirk Auto is seeking a Service Advisor to join our busy service department in Massachusetts. This is an exciting opportunity to begin a career in a leading dealership group in New England.

You will greet customers, write repair orders, document concerns and provide clear estimates while maintaining excellent communication with customers. The role is full-time with benefits including health, dental, long-term disability, life insurance, and critical illness coverage.