Automotive Service Advisor - Customer-Focused Auto Care

Quirk Automotive Group; Quincy (MA); On-site; USD 60,000 - 100,000; Full time

Benefits offered by this job

Health insurance

Dental/Vision

401K

Long-term disability

Life insurance

Critical illness insurance

AD&D coverage

Paid sick time

Paid vacation

Job summary

Quirk Automotive Group is seeking a Service Advisor for Quirk Nissan in Quincy, MA to join our busy service department. You will greet customers, write repair orders, and explain charges while documenting concerns and vehicle walk-arounds to ensure accurate estimates.

You will monitor repair progress, communicate changes to customers, and advise on vehicle maintenance per manufacturer specifications. This is a full-time, in-person role with comprehensive benefits and opportunities for growth

Qualifications

• Strong interpersonal and computer skills required.
• Experience in managing and organizing work time.
• A high school diploma or college degree is preferred.

Responsibilities

• Greet customers in a timely, friendly manner.
• Write repair orders and explain charges.
• Perform vehicle walk-around and document concerns.
• Provide written labor and parts cost estimates.
• Check the progress of repair and update customers.
• Notify customers of changes to estimates or timing.
• Advise on vehicle care and maintenance per manufacturer specifications.
• Follow safety policies and procedures.

Skills

Interpersonal skills

Computer skills

Sales experience

Time management

Positive attitude

Education

High School Diploma

College degree preferred

Job description

Quirk Automotive Group is seeking a Service Advisor for Quirk Nissan in Quincy, MA to join our busy service department. You will greet customers, write repair orders, and explain charges while documenting concerns and vehicle walk-arounds to ensure accurate estimates.

You will monitor repair progress, communicate changes to customers, and advise on vehicle maintenance per manufacturer specifications. This is a full-time, in-person role with comprehensive benefits and opportunities for growth