Automotive Service Advisor — Customer-Focused & Efficient

Paycom - ATS; Arizona; Hybrid; USD 40,000 - 60,000; Full time

Job summary

Anderson Auto Group in Kentucky is seeking a service advisor to join our team. You will greet customers on the service drive, ascertain problems, and initiate automotive services while building rapport and documenting service history.

This role emphasizes clear communication and efficiency in a busy dealership. You will communicate repair timelines, prepare accurate estimates, delegate work to technicians, and ensure every transaction reflects our commitment to outstanding customer service and

Qualifications

• High school diploma or GED required.
• 1-3 years sales or technician experience preferred.
• 2-3 years experience as a service writer preferred.
• Excellent written and oral communication skills.

Responsibilities

• Greet customers on the service drive and initiate automotive services.
• Determine costs and completion dates; communicate ETA to customers.
• Prepare accurate estimates and service orders; document service history.
• Coordinate with technicians to ensure quality repairs and customer satisfaction.

Skills

Diploma/GED

Sales experience

Service writer experience

Communication skills

MS Office proficiency

Education

High school diploma or GED

Tools

MS Office

Job description

Anderson Auto Group in Kentucky is seeking a service advisor to join our team. You will greet customers on the service drive, ascertain problems, and initiate automotive services while building rapport and documenting service history.

This role emphasizes clear communication and efficiency in a busy dealership. You will communicate repair timelines, prepare accurate estimates, delegate work to technicians, and ensure every transaction reflects our commitment to outstanding customer service and